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Easy Returns policy

RETURNS

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Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods.


To complete your return, we require you email us to let us know you are returning your item.

Email: returns@dxboutique.online




There are certain situations where only partial refunds are granted: (if applicable)


* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 10 days after delivery

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at dxboutique@icloud.com.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Shipping
To return your product, you should mail your product to: 

1 sycamore court 

Weller Way est 

liverpool, england 

L84xh

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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